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Mentors

Loi Liang Tok

KFC Malaysia

Loi Liang Tok is the Head of KFC Malaysia, an entity under QSR Brands, which owns the franchise and operates over 700 KFC outlets in Malaysia.

Before heading KFC Malaysia, Liang Tok was the head and COO of Pizza Hut Malaysia. As COO, she was responsible for the division’s performance, customer care measures, and team and human resource capabilities to increase the division’s market share and competitiveness.

Prior to joining KFC, Pizza Hut & QSR Brands, Liang Tok assumed the role of Group Managing Director of Secret Recipe. In her previous tenure as CEO & COO of pharmacy chain Guardian, Liang Tok and her team doubled the number of stores, ultimately growing sales, profits and market share for the business, and winning numerous accolades and awards along the way. Prior to joining Guardian, Liang Tok was attached to McDonald’s Malaysia, where she held key positions in Operations, Purchasing and Marketing, culminating in a leading position within the organization as Marketing Director.

Liang Tok holds a Bachelor of Business in Business Administration from Royal Melbourne Institute of Technology and Master of Business Administration in Retailing from University of Stirling.

KFC Malaysia is wholly owned by QSR Brands and is operating over 700 KFC outlets in the country.

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